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Who owns this shop and where do you come from?
Do you have sizes? And can I see a measurement guide?
What payment methods do you accept?
What is your returns and exchange policy?
What are your local and international postage charges?
International: Will there be customs fees applied to my international order?
Who owns this shop and where do you come from?
Read About Us to find out more.
Where is PicnicSunday based?
We are in sunny Singapore.
What is vintage?
Vintage clothing are unique and one-of-a-kind. They are usually pre-loved and will have some signs of wear. We will check for any stains, or major issues and provide accurate descriptions when they are any and will also price accordingly to condition.
Do you have sizes? And can I see a measurement guide?
As each piece is unique and one-off. We do not have standard sizes listed, instead, please refer to the measurements given for each item.
Do refer to the image below for how measurements are taken:
How do I order?
Shop around and when you see something you fancy, click the button "Add to Cart". You may continue shopping or check out. When ready to check out, click your cart, and follow the instructions.
What payment methods do you accept?
We accept VISA, Mastercard and American Express via Paypal as well as normal paypal payments. You will be brought to the paypal site upon checkout.
However, if you are from Singapore and would like to use an online bank (POSB/DBS or other banks) transfer, do email us at weiling[at]picnicsunday[dot].com to tell us which item you would like to buy and we can give further instruction on how to pay via bank transfers to our POSB account while we hold the item for you. We will only hold your item for 48 hours pending your payment. I apologise in advance if your item is sold before I process your email.
What is your returns and exchange policy?
Please note that all items are sold as-is and are not refundable and not returnable. Please check the measurements and read descriptions before purchasing. Also, feel free to ask us questions at weiling[at]picnicsunday[dot]com for more information about any particular piece.
However, refunds/store credit be granted in the case of gross misinterpretation or in the rare circumstance where a fault has been overlooked. It is important to remember that vintage clothing is often pre-loved and in second hand condition, meaning minor signs of wear and tear are to be expected. Picnic Sunday does not give refunds for 'wrong fit' or change of mind.
Do feel free to email, and we can sort things out if there are any issues with the item you've purchased, and will be judged on a case by case basis for refunds/store credit. Thanks!
What are your postage charges?
For local/Singapore customers: We send all parcels by registered mail to prevent any loss of packages sent via normal mail. All registered parcels comes with tracking numbers so customers can track their parcels, the tracking number will be emailed to you the same day your order is sent.
Tracking of Registered Article Status: http://www.singpost.com.sg/ra/ra_article_status.asp
Postage will be added to your order of SGD$4 for the first item and, SGD$2 for each additional item. So, for example if you buy 3 dresses you will be charged $4 + $2 + $2 = SGD$8 for postage.
For international customers:
Clothes will be sent via SingPost Airmail Registered. First item at SGD$15, and SGD$7 for each additional item. So, for example if you buy 3 dresses you will be charged $15 + $7 + $7 = SGD$29 for postage.
International: Will there be customs fees applied to my international order?
International orders may have additional fees applied to them by the receiving country's (your country's) customs agency. Unfortunately, the customer bears the responsibility of whether there are fees and the cost of it. To learn more about your country's customs fees and any other import duties/taxes, we recommend contacting your country's customs agency.
When would you mail my order?
We will make a mail run once every week, so your order will reach the post office in in a maximum of 7 days. We will email you once its been mailed.